We’re so happy to welcome you to our growing community as we look to provide a higher level of prenatal care through affordability, accessibility, and transparency.
Before you begin to collect your sample, we ask that you take just a moment to review the following important steps below and complete them if you haven’t done so already!
You may have created and registered a myJuno account using the link found within your Registration email, if so you’re fabulous and can disregard the following!
*NOTE: If you purchased from Amazon, please follow instructions from the Amazon registration link here
At Juno, we pride ourselves on providing patients with a heightened level of personal care and assistance. We’ll walk you through each step of the at-home sample collection process over a required 15 – 30-minute Zoom call. As we guide you through the Juno collection process, a member of our all-star Customer Care team will be there to answer your questions and ensure your sample is of the highest quality to generate a result that meets our greater than 99% accuracy rate.
You can schedule this required Sample Collection Zoom Call through your myJuno account! Should you need assistance scheduling your appointment, or if you find that the available appointment time slots don’t work with your schedule, please contact us. We’ll always do our best to accommodate you!
Activating your kit is an important step that best allows us to track and process your sample in our CLIA-Certified lab. Your kit activation also allows us to ensure your results are sent to the right place without delay! Please click below for kit activation details..
If you have additional questions, please visit our FAQ page. Should you need immediate assistance, give us a call at (858) 201-7154.
